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'don't Even Think of It', Warns Insurance Fraud Bureau

UK life insurance companies are becoming identify potential frauds, and there are
so concerned at the amount of false much better procedures at claim level to
claims that they have issued a reminder allow insurers to probe further. Systems
to would-be fraudsters of the existence introduced since 2006 allow analysis of
of the Insurance Fraud Bureau (IFB), insurance policies and claims records
first launched in 2006. from all the insurers participating in
The life insurance industry is worried the scheme, and can highlight any
that the recent high-profile case of suspicious activity. Basically, the
'canoeist' John Darwin may have put ideas bureau can use insurance companies'
in some potential fraudsters' minds, so records to compare life insurance claims
is keen to nip any such thoughts in the and assess whether they are likely to be
bud before more people go 'missing', genuine, fraudulent, or perhaps the work
presumed dead. of an organised criminal ring.
Although originally launched to counter The IFB is going to extensive lengths to
the actions of criminal gangs, the IFB catch fraudsters and methods to determine
soon added investigation of fake whether claimants are telling the truth
insurance claims to its remit. Technical include the use of voice analysis
and corporate affairs executive for the software, which can allegedly pick up
British Insurance Brokers Association subtle changes in a caller's telephone
(BIBA), Graeme Trudgill insists that fake voice. The computer program will identify
claims damage everyone as they make any nervousness and alert investigators
insurance more expensive, for which we to a potential fraud. But, that is about
all pay in the form of increased all that the IFB will reveal about its
premiums. methods. All other detection methods are
Systems have become much more integrated being firmly kept under wraps in case
and with the life industry backing the they are compromised by would-be
IFB and providing much access to fraudsters.
information, Trudgill says that it is In the wake of the global credit crunch
easier to spot potential fraudsters. He and the rapid deterioration in life
concedes that life insurance fraud is assurance valuations, UK insurers will be
becoming a problem, but also claims that doing all they can to weather the storm,
because the IFB are better able to and that includes mitigating any
investigate that anyone thinking of potential fraud losses - guaranteeing
perpetrating a fraud should think twice. that any claims will be vehemently
Extensive modelling has been developed to policed over the coming year.




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