Do You Have a Thief in Your Office?

The medical industry is not immune to- Monitor financial statements, records and
embezzlement, but many are in denial that it coulddocuments on a regular basis.
happen to them. According to the Southern- Collect and open your mail prior to distribution,
California Medical Association, the average amountdo not delegate.
embezzled from a physician is $106,000. What's- When it comes to handling of money, check
even more startling is that over 80% of allwriting, account balancing, split the duties amongst
medical practices will experience embezzlementtwo or more people.
over a five year time period.- Avoid signature stamps and not securing your
The sad fact is that the more you trust anblank checks.
employee, the greater your potential for theft.- Eliminate business credit cards and instead
According to the Association of Certified Fraudreimburse business expenses directly.
Examiners, the potential thief often appears to be- Make it mandatory that employees take
your most honest, loyal and dedicated employee.vacations and have others take over their duties
Studies show that more than a third ofwhile away from the office.
embezzlers have been employed by the business- Additionally, there are actions that can be taken
for over ten years.relating to your employees - new and old:
The most common reason for embezzlement- Always order background and credit checks of
seems to be simple greed. The employee feels anew employees, as well as verifying references
need to improve his or her lifestyle, coupled withand professional credentials. (Most embezzlers
a vague dissatisfaction over their financialcontinue to work within the same industry.)
remuneration. Other causes can include- Consider a fidelity bond to provides
unexpected financial distress, divorce, extramaritalreimbursement coverage for money or property
affairs, high medical bills, living beyond their means,lost due to dishonest acts of its "bonded"
addictions, financial losses (e.g. stock market), andemployees. (Make sure there is a broad definition
credit problems.of employee to include temporary help, partners
Many embezzlers plan to pay the money back asand officers of the corporation.)
soon as their problem improves. However, theWhen a theft is discovered, a business may want
improvement seldom happens, the problemsto "sweep it under the rug" to avoid publicity or
continue and the thefts continue to spiral out ofbecause of "history" with the culprit. You need to
control. Others feel that they are smarter thanmove beyond such feelings of discomfort and
everyone else and will never get caught. An initialreport the crime to the proper legal authorities.
period of successfully avoiding discovery tends toAside from serving as a general deterrent (you
reinforce that feeling and embolden the embezzler.will prosecute thieves), your insurance company
Most embezzlers are caught by circumstance:may not cover the loss unless it is reported to
- Discrepancies are found when illness, vacation orlaw enforcement. Additionally, bringing the thief to
family emergency take them away from theirjustice will help to assuage the victimization of
job.colleagues, vendors, patients and employees who
- A vendor calls to question a payment.were duped by the fraudster.
- A patient calls to question a bill that had alreadyRemember that implementation of internal
been paid.controls, vigilant oversight, split-duties, common
- Suddenly funds are not sufficient in a givensense and proper insurance/bonding will go a long
account to cover checks.way in protecting your practice from crime. Your
Recognizing those primary sources of discovery,accountant and your insurance agent are good
there are some actions that a practice can takeresources for policies and procedures to help
for protection:manage this internal risk.