Tutorial on Workers' Compensation

Whether you're starting a new business oryou must use the monopoly state fund - you can
already in an established business, you need tostill get put in an assigned risk plan. You should
know the basics of workers' compensationdiscuss this with your agent.
insurance. Almost every business that hasSome Tips Regarding Workers' Compensation
employees other than the owner is required byInsurance
state law to carry workers' comp. But you need- Your agent, working with his/her company's
to be careful in choosing a policy. The fact isunderwriter, decides what classification codes to
many insurance companies can get remarkablyutilize in developing your premium rates, as well as
tricky when it comes to writing policies - in theirthe various other risk factors. Reportedly,
bag of tricks are such ploys as classifying themistakes and oversights are legion in these types
type of work your employees do incorrectly,of policies (usually favoring the insurance
miscalculating so-called modification factors, andcompany), so review your policy carefully,
making a variety of other types of mistakespreferably with the assistance of a professional
which, oddly enough, result in insurance costs towho has experience in this field.
you that are higher than they need to be.- Be sure to carefully read your policy's
Beyond needing to hold your own against yourInformation Page in detail - it contains the most
workers' compensation insurance carrier, there'simportant details you need to check.
another reason to take a few minutes to learn- You should be especially careful when your
more about this type of insurance, namely, fraud.company hires independent contractors. If the
Workers' compensation fraud is the secondindependent contractor does not carry workers
largest category of white-collar fraud in the Unitedcomp and is injured, you will be held responsible
States today, second only to income tax evasion.for all costs connected with the claim.
According to industry observers, fraud occurs in- Always make sure you indicate as named
almost a fourth of all claims. It can take the forminsured all legal entities which are in any way
of employee fraud (an employee who's been in anconnected with your business. For example, if you
accident claiming to be injured more seriously thanown the building it's in, you should be named on
he/she really is), employer fraud (harassingyour policy as legal owner of the property, as well
employees who put in claims or trying to deceiveas owner of the business.
the insurance company regarding the number of- Also you should be aware of federal workers'
the company's employees), or insurance companycomp exposures. In addition to state
fraud (wrongfully denying legitimate claims).requirements, some federal legislation also
In many businesses, such as manufacturing andimposes liabilities on employers. You can add
construction, workers' comp is a major expensecoverage for acts such as the following to your
item - and also a major source of friction andworkers' compensation policy by endorsement
confusion. But most business owners know little(i.e., by adding a supplement): Federal Coal Mine
or nothing about how it works or how rates areHealth and Safety Act (benefits to miners who
calculated. It's too complicated to cover in detailcontract black lung disease; Longshore and Harbor
here, but I'll try to touch upon most of the basicsWorkers Compensation Act (benefits to
in this brief article.employees injured in maritime employment); and
Basics of Workers' CompensationMigrant and Seasonal Agricultural Worker
If you are in the type of business that isProtection Act (housing and safety benefits to
mandated by state law to purchase workersseasonal and migrant agricultural workers).
compensation benefits, this is something to takeThe NCCI Manual is not used for calculating rates
seriously. In some states, notably Florida andin: Delaware, California, Indiana, Massachusetts,
California, businesses are getting shut down andMichigan, Minnesota, New York, New Jersey, North
owners prosecuted criminally for failure to carryCarolina, Pennsylvania, Wisconsin, and Texas. (All
this type of insurance. In most states you need itother states use it.)
if you have one or more employees - CaliforniaIf either you or a professional you hire feels that
being one of the few that requires it even foryour premium rates are not what they should be,
one-person businesses.based on the rules and specifications in the NCCI
In most states you can purchase an insuranceManual (or other state rating manual), your initial
policy from a workers' comp insurance company;step should be to contact your agent, say the
however in five states (OH, ND, WV, WA, WY)experts, and request changes; if this doesn't
you must obtain coverage through thatwork, then you should directly contact NCCI or
jurisdiction's state-operated fund. These statethe appropriate state rating bureau and point out
operated funds are called "monopoly state funds."the errors in your policy as it is written.
Note that thirteen states maintain state fundsIs your company required to pay workers'
which compete with private insurers. So in thosecompensation benefits to illegal aliens? According
thirteen, you can buy your policy either from ato experts, the answer depends on whether the
private insurance company or from the stateillegal alien qualifies under your state's statute as
fund (CA, AZ, CO, MD, ID, MI, MN, MT, NY, OR,an "employee" working "in the service of" another
OK, PA, UT).under a "contract of hire." Thus far, Ohio and New
If for some reason your business is found to beYork courts have upheld the right of aliens to
especially risky, you will have to get yourreceive benefits; Wyoming, Virginia, and Florida
insurance from a so-called "assigned risk" fund,have not.
and it costs considerably more. Workers'Note that only Texas, among all the 50 states,
compensation is regulated primarily by the statesdoes not require employers to carry WC
(and Washington DC) so there are 51 separateinsurance.
sets of rules which govern benefits, premiums,About Workers Compensation Fraud
and coverage. However, a so-called "ratingWorkers' comp is a no-fault system for providing
bureau" called the National Council onmonetary benefits to injured or ill workers while
Compensation Insurance (NCCI) has developed aat the same time shielding employers from
manual used by many states to regulate howlawsuits. But the system is wide open to fraud on
insurance companies calculate your rates. NCCIa number of fronts. Employers, attempting to
states rely almost completely on this manual,reduce premiums, may understate their total
while some other states have developed theirnumber of employees or misrepresent the type
own manuals. For example, Nevada sticks closelyof work they do; workers may claim benefits
to the NCCI manual, whereas California hasthey're not entitled to, for example, by
developed its own manual.exaggerating the seriousness of an injury; even
Workers' comp policies tend to seem complicatedinsurers themselves may intentionally miscalculate
and abstruse to the uninitiated. In addition, youpremiums and this is, unfortunately, not
can't rely entirely on your insurance agent touncommon.
decipher the technical terms, options, andSurprisingly, it's employer fraud that is the major
requirements - remember, he/she has a vestedtype of workers' comp fraud. According to a
interest in selling you as expensive a policy asrecent study reported by the National Commission
possible. So if your premiums turn out to be fairlyon State Workmen's Compensation Laws, over
considerable, it's a good idea to have your policy13% of employers studied were operating without
reviewed by a lawyer with workers' complegally required workers' compensation insurance.
experience or a consultant specializing in this field.In addition, others were found to be cheating the
For example, do you need a guaranteed-costsystem by intentionally misclassifying or
policy (a policy whose premiums remain the sameunderreporting their payroll or by falsely
no matter how many claims you file) or arepresenting employees as independent
loss-sensitive plan? The latter alternative will cutcontractors.
your costs but increase your exposure.Of course the best-known type of workers'
The basic formula nearly all insurance companiescompensation fraud - the kind most often
utilize to calculate your policy is to multiply a ratecovered by the media -- involves workers
times hundred dollars of payroll. But what is thisclaiming disabilities that don't exist. Most insurance
"rate"? Where does it come from? It is based oncompanies have in recent years set up internal
the classification of your company's type of workSpecial Investigative Units (SIU's) to deal with this
performed. It's always to your advantage to be intype of fraud. Claims adjusters report suspicious
a relatively "safe" classification, such as clericalcases to their company's SIU's, which then use
work, as opposed to a more injury-pronesurveillance, background checks,videotaping,
classification, such as construction. Experts warnmedical records checks and other tools to
that you should be vigilant that the insurancedocument fraud, then turn the cases over to the
agent does not mis-classify your company - suchAttorney General for prosecution. Criminal
a "mistake" can easily double your premiums.penalties to workers trying to game the system
What's more, insurance companies inevitably applycan be extremely severe.
an "experience" factor to your premiums. This is aAs an example of how the SIU investigation
circumlocution for a multiplier calculated on thesystem works, CompSource Oklahoma not long
basis of your company's claims history. The moreago investigated a female claimant who was
or larger your claims, the larger the experiencereceiving permanent total disability benefits for
factor.back injuries from a slip-and-fall accident. The
Assigned Risk Plans Explainedcompany's SIU team found that while receiving
So what can you do if every private insurer inthese benefits she was listed on the Internet as
your state turns down your application foran officer of an outdoor recreational club.
insurance? In that case, you have to utilize theSurveillance was set up and it was found that she
state's assigned risk plan. This is expensivewas engaged in mountain hiking, carrying heavy
insurance. Yet, I'm told, many agents sell assigneditems and other activities suggesting she was not
risk insurance without bothering to mention it'sdisabled. Criminal charges were filed and a
assigned, and the words "assigned risk" appearconviction obtained, resulting in a lengthy prison
nowhere on the policy. Generally, rates andterm.
service are said to be better in NCCI states.The moral of the story is simply this: Don't
However, even if your company is in an NCCIcommit workers' comp fraud. Insurance
state you will probably get lower rates if youcompanies now employ teams of specialized
move to "voluntary" (i.e., not assigned risk)investigators who will doggedly pursue a any
coverage as soon as possible.suspicious claim and, if fraud can be proven, will
Note that if you're in a "monopoly" state - i.e, apress charges without any hesitation whatsoever.
state where there are no private insurers and