| INTRODUCTION: | | | | To ensure maximum internal and external |
| In any organizational setting division of labor is of | | | | surveillance of the work place, there is need to |
| ultimate importance. When it comes to matters | | | | set up a digital system of video surveillance. This |
| of management all managers have some core | | | | system will have to be operational on a 24-hour |
| duties that they have to accomplish. Among | | | | system. Additionally an entire office or groups of |
| these duties, include the roles of planning, | | | | offices with employees working on shifts should |
| coordinating, and decision-making, controlling, and | | | | be specifically assigned to monitor all internal |
| organizing. In order to achieve all these goals | | | | activities as well as the happenings around the |
| managers needs to be guided by a | | | | premises. |
| comprehensive marketing information system. In | | | | FROM AN INJURY STANDPOINT: |
| this respect, a human resources manager needs | | | | 1) Cabinet and bookshelf filing system: |
| to know his roles and duties explicitly to carry out | | | | To protect employees from falling objects, the |
| his/her tasks without much ado. | | | | official policy should be that of filling drawers from |
| In the case of the home company, the human | | | | bottom to top in order to prevent the drawer's |
| resources manager is delegated to ensure safety | | | | weight from causing it to tip over. In addition, |
| and security of the employees within his/her call | | | | these drawers should be located in low traffic |
| center. Thus in doing his job, the human resources | | | | areas. |
| manager is supposed to be aware of why and | | | | 2) The electric wiring system: |
| how he/she is supposed to carry out his duties. In | | | | To prevent unnecessary accidents the electric |
| order to be effective the manager needs to be | | | | wiring system should be kept away from the |
| highly motivated, realistic and visionary among | | | | pathways. Additionally all data transmitting cables |
| many other characteristics. | | | | as well as electric cables should be well insulated |
| ANALYSIS: | | | | as well as being tightly fixed together. |
| The human resources manager of the home | | | | Additionally to prevent general accidents anything |
| company is supposed to develop a security policy | | | | above the shoulder level should always be |
| that will encompass all employees of the call | | | | retrieved using ladders or any other stepping |
| center. | | | | device accepted by the security team. |
| In developing a security policy organization wise | | | | To add on to this these step tools should be |
| the human resources manager will have to | | | | regularly checked and thus they should only be |
| address the issue of constraints on the behavior | | | | used if they are in a perfect working condition. |
| of workers as well as the constraints imposed on | | | | No one should be allowed to use chairs, tables, or |
| the adversaries by mechanisms such as locks, | | | | boxes for step tool or ladder substitution. |
| walls, doors, keys etc. | | | | For both employees and visitors, they should be |
| In terms of systems, the security policy is | | | | highly advised to avoid excessive leaning back, |
| supposed to address constraints related to | | | | bending over or twisting while seated |
| functions and flow among them. Thus, constraints | | | | GENERAL SAFETY ISSUE PRACTICES: |
| on access by adversaries and external systems | | | | To prevent unnecessary bruises there is need to |
| including access to data and programs by | | | | Guard or tape furniture corners or edges that are |
| un-authorized persons will have to be addressed. | | | | presumed to be sharp. All "pull out" writing |
| FROM A SECURITY STANDPOINT: | | | | drawers or keyboards should always be pushed |
| Specifically among the key safety issues to be | | | | back in as long as they are not being used at the |
| addressed includes: | | | | specific time. |
| 1) The communication equipment: | | | | There should be a general desire from all |
| The communication system should be highly | | | | employees and visitors alike to keep the working |
| advanced to prevent illegal tapings on the | | | | environment clean. This should involve common |
| organizations employees. This would be to protect | | | | sense practices like throwing away waste or |
| not only the organizations employees but also the | | | | trash and empty the cans, or dust bins as often |
| organizations information. This is because this | | | | as possible. |
| being a call-center business the level of external | | | | ON THE ISSUE OF DELIVERY OF GOODS: |
| communication will definitely have to be higher as | | | | Delivery of any office equipment or tools should |
| compared to normal businesses. | | | | always be done centrally on specific days and |
| 2) The identification process for persons entering | | | | times. During this time, the procurement manager |
| and leaving the premises: | | | | as well as the stores manager should always be |
| To safeguard the premises as well as the | | | | present to make sure that the goods delivered |
| employee's physical safety, the human resources | | | | are the same goods that were ordered. This will |
| manager will have to setup a scanning process for | | | | help to prevent the delivery of goods that could |
| all persons entering the premises. In doing this | | | | end up being hazardous to not only the premises |
| there will be a need for all visitors to explicitly, | | | | but also the employees and visitors alike. |
| identify themselves. In addition, the visitors will | | | | Additionally to prevent employees from entering |
| have to be given visitors passes that can only | | | | restricted areas their passes should be well |
| open doors in the specific floor they are going. In | | | | programmed to access floors and offices where |
| addition to this, employees will have to be issued | | | | they are supposed perform their duties. In |
| with gate passes that clearly identify who went | | | | instances where the employees have to access |
| where and how. To prevent software, | | | | offices or floors where they are not usually |
| information, or data theft all computers would | | | | allowed to go the involved parties (employees) |
| have to be fitted with biometric mousse. This will | | | | should always seek special clearance from the |
| limit the number of people who can use certain | | | | central security manager. |
| workstations. To top this up all employees should | | | | CONCLUSION: |
| be scanned for the luggage's they bring in and out | | | | The human resources manager should be well |
| to prevent theft of office and organizational tools | | | | aware of the ministry of labor's occupational |
| and information. | | | | safety and health administration policies. By being |
| 3) Parking safety: | | | | aware of these principles, the human resources |
| The parking system should be such that it is | | | | manager will be able to address and update the |
| clearly visible from the monitoring center. | | | | necessary safety requirements from time to |
| Additionally all vehicles entering the employees | | | | time. |
| parking should be officially registered with the | | | | In order to accelerate workforce effectiveness |
| security team and in addition all vehicles parked | | | | the human resources manager is also supposed |
| either at the employees parking or the visitors | | | | to make decisions that are not always related to |
| parking should always be checked to make sure | | | | safety and security. Among these decisions would |
| no unwanted materials are smuggled inside the | | | | be to introduce a conducive work environment, |
| premises. | | | | where there are medical facilities, recreation |
| 4) The central locking system: | | | | centers either within or outside the premises. To |
| The central locking system should be well | | | | top this up the manager should ensure that |
| programmed to make sure that it gives details of | | | | employees are not over worked; this could be |
| all persons still not logged out from their | | | | done through the introduction of shifts, few |
| workstations and floors at their supposed time of | | | | working hours, and consumerate remuneration for |
| business closure. This will go a long way in | | | | all workers amongst others. Additionally |
| preventing the actions of certain employees or | | | | employees should be entitled to disability |
| visitors remaining in the offices at times when | | | | allowances, sick offs, vacations or leave in order |
| they are not supposed to be there. | | | | to make them more motivated. |
| 5) Localized digital monitoring: | | | | |